Six experts have contributed to a book on the applicability of Six Sigma in IT management. A first of its kind, the book targets both the initiated and the uninitiated, and looks into the benefits of Six Sigma in the IT environment, the right timing for utilizing the Six Sigma principles, and the practical techniques that will help IT practitioners minimize defects in their business processes.
The book also talks about the ITIL approach, and how this can be combined with Six Sigma to produce the desired result in the IT industry. Published by itSMF, the book is available across the globe at local outlets and on the stores of Amazon.com and Van Haren Publishing.
For more information on this important publication, click here.
--
Did you enjoy this post?
« How Six Sigma Affects You | Main | It's a 1000 for Mercury Marine »
Recent Comments