Six Sigma for BPOs

India has made significant progress after being favored as the prime destination for outsourcing in the world. The availability of vast talent pool, good telecom infrastructure and effective government policies made it a preferred outsourcing destination in the world. However, in the recent years, India has found several competitors in the outsourcing market. Australia, China and the Philippines are...

A quality companion for Six Sigma professionals

The biggest challenge for professionals in any field is to manage and execute their projects in the best possible way. Things are no different for Six Sigma practioners, and they are constantly on the lookout for a technical aid to help them achieve their objectives. Quality Companion 2, the new release from Minitab Inc., is...