Undertaking Process Change at the Heart of Six Sigma

Six Sigma, properly employed, is about much more than measurement, says Philip Howard of Bloor Research.  While this is no profound thought, many individuals conceive of the Six Sigma process as this and as a consequence fail to percieve its greatest assets. Howard argues that the only mentality appropriate for attaining the full benefits of Six Sigma implementation is that of a willingness to undertake process change. Because of many companies unwillingness to even consider process change, however, is a primary inhibitor of Six Sigma growth.  it-analysis.com Reports:

But process change – how to decide what processes to change, deciding how they will change, and monitoring those changes as they are implemented, and the people that implement them, and feeding back the results – is exactly what (corporate) performance management is all about, at least in part.