Lean Six Sigma programs help NewRoads achieve record financial performance

Business Wire reports the announcement of NewRoads, a leading business process outsourcer based in Huntersville, NC, that the company has achieved significant milestones in its financial performance, clinching new deals and expanding existing agreements, and continuing its Lean Six Sigma program successfully. NewRoads is in the middle of a peak season, and the current quarter is the third successive quarter where the company has recorded path-breaking financial performance.

A measure of the success of the operational performance of the company is the cost productivity and improved service to the customers—both directly related to the successful deployment of the Lean Six Sigma programs. NewRoads has extracted multifarious gains from its Lean Six Sigma implementation. Business Wire elaborates on the process improvements achieved by NewRoads from the Lean Six Sigma deployment:

Lean Six Sigma is an established leadership methodology that utilizes a disciplined, data-driven approach: it is at the core of NewRoads’ operations and is quickly becoming part of the fabric of the company. Utilizing Lean Six Sigma has allowed NewRoads to shave costs, both internally and for its customers, while further improving service quality across its operating centers. Lean Six Sigma has also provided a common language for the company to use in all of its process and quality improvement initiatives.