Event: Live Webcast on Lean and Six Sigma: The Winning Customer Satisfaction Formula

On November 16, an hour-long live web-based conference will be broadcast on the topic, The Winning Customer Satisfaction Formula. An article published by IndustryWeek gives details of registering for the conference.

The panelists at the conference include Adrienne Selko, manager of the editorial content of IndustryWeek’s award-winning Web site; Sheri Phillips, associate partner within IBM’s supply chain management practice; Kirk Paluska, consultant with Value Stream Solutions and a faculty member of the Lean Enterprise Institute; Bill Ridenour, president of UPCO, Inc., a Claremore, Okla., manufacturer of oilfield products; and Chuck Siepold, director of the Infor global solutions throughput improvement services group, the Lean initiative team, and directly responsible for the Easy Lean/DBR consulting and implementation.

The discussions will focus on the integration of Lean manufacturing and Six Sigma in the process of on-time delivery and high product quality. IndustryWeek.com reports:

Attend Lean and Six Sigma: The Winning Customer Satisfaction Formula and you’ll learn proven methods for eliminating waste and improving time to market — all designed to dramatically improve customer satisfaction. Don’t miss this dynamic Webcast outlining manufacturing’s most revolutionary strategy, Lean and Six Sigma, brought to you by leading experts.