Mercury Marine reaches magical 1000th project with Six Sigma
It all began in 2003 for Mercury Marine as far as its Six Sigma process improvement implementation is concerned. Over the next three years, Six Sigma has touched thousands of Mercury employees around the globe, helping them build better business processes. So much so, that the JD Power surveys put Mercury at the top of the list of companies that are driven by customer satisfaction. BYM News reports:
…nearly 700 management and production employees have been formally trained in Lean Six Sigma methods, with dozens more attending training every quarter. The company has also worked with its suppliers and customers to create a lean supply chain to ensure the highest quality products are manufactured and available for consumers.